PRIVACY POLICY Last updated: 11 December 2025
At BeKnown Academy, we are committed to delivering high-quality training, coaching, digital products, and transformational programs that support your personal brand, confidence, and business growth. We put significant time, expertise, intellectual property, and resources into every offer we create.
Because of the nature of our services, all purchases are final.
By completing a purchase with BeKnown Academy, you acknowledge and agree to the following terms:
1. No Refunds
BeKnown Academy maintains a strict no-refund policy.
This applies to all products and services, including but not limited to:
Digital courses and downloads
Templates and resources
Workshops, masterclasses, and events (including virtual and in-person)
Coaching programs
Memberships and subscriptions
VIP days and intensives
Any payment plan or instalment agreement
Due to the immediate access to proprietary materials, digital content, and program frameworks, no refunds, cancellations, or chargebacks are permitted under any circumstances.
2. Payment Plans
If you join a program or service using a payment plan:
You are responsible for completing all payments, regardless of your level of participation.
Payment plans are not subscription-based and therefore cannot be cancelled once you have agreed to them.
3. Program Commitment
By enrolling in any BeKnown Academy offer, you acknowledge that:
Results require personal effort, action, and consistency.
We do not guarantee specific business, financial, or personal outcomes.
Your commitment to the process is essential for achieving results.
Lack of participation, personal circumstances, or a change of mind does not qualify for a refund.
4. Event Tickets
All event ticket purchases (in-person or online) are non-refundable.
If you are unable to attend:
You may request to transfer your ticket to another person, subject to availability and approval.
Ticket transfers do not allow for date changes or future event credits unless stated otherwise.
5. Coaching & Services
Once purchased or booked:
Coaching programs, sessions, and services are non-refundable.
If you miss a session, it cannot be rescheduled unless your program terms explicitly allow it.
All intellectual property remains the property of BeKnown Academy and cannot be shared, distributed, or repurposed.
6. Chargebacks
You agree not to initiate a chargeback through your bank or credit card provider.
Any attempt to do so will be treated as a breach of contract, and we reserve the right to:
Provide documentation to dispute the chargeback
Recover outstanding payments
Suspend or revoke access to products or services until the matter is resolved
7. Consumer Law
Nothing in this policy is intended to limit your rights under Australian Consumer Law.
We comply with all legal obligations regarding faulty products or services not delivered as described.
HOW TO CONTACT US: If you have any questions or concerns regarding the Policy related to our website, please feel free to contact us at the following email address: [email protected] If you feel that we are not abiding by this privacy Policy, you should contact us immediately.